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The Region of Murcia recognizes the quality of the tourist office of La Union (12/06/2009)

The Ministry of Culture and Tourism has recognized the quality of the network of Tourist Information Offices in the Region of Murcia.

This year, the Ministry has built offices Archena Moratalla and its network of quality, so that the region currently has a total of 28 centers attached to the quality standard ISO 9001 (among which is La Union) , of which 25 are tourist offices and three data points.

The awards reward compliance with quality standards ISO 9001, while recognizing the path of the offices and the volume of applications and services.

Specifically, the evaluation criteria were taken into account have depended on factors such as degree of qualification of personnel, the status of communications with other offices and agencies, developments in the office and the professionalism of the whole.

Both the Mayor of La Union, Francisco Bernabé, as the Councillor of Tourism, Antonio Liarte, expressed their satisfaction with the recognition received by the Tourist Office of La Union.

It should be noted that this office move, this year, its current premises, situated in the Old Public Market, to its new location in the basement of the building Pinion House.

The new facilities, more spacious, modern and functional than the current, will offer the best possible service to visitors to the city.

The implementation of the proposed network of tourism offices in the region officially began on March 26, 2002, with the primary objective of maintaining an updated regional tourist information, strengthen quality processes, create a unique image as a network and implement a tool, PACE, connecting all offices and they were dumped in real-time data derived from services.

To strengthen the health of tourist information services in the Region, the Ministry of Culture and Tourism will launch throughout the year a new training plan will aim primarily at enhancing the language skills of office staff , enhance local knowledge and disseminate greater volume of tourist information.

Source: Ayuntamiento de La Unión

Notice
UNE-EN ISO 9001:2000 - ER-0131/2006 Región de Murcia
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